Terms of Service

By accessing, browsing, or using Noellerao’s website (including all content, products, and services available on the website), you agree to be bound by these Terms of Service and all applicable laws and regulations in Indonesia. These terms govern your relationship with Noellerao, and by using our website or placing an order, you acknowledge that you have read, understood, and agreed to all of the terms outlined below. If you do not agree to these terms, please do not use our website or services.

Product availability and descriptions: All products on our website are subject to availability. We strive to keep our website updated with accurate product information, including descriptions, images, prices, and sizes, but we do not guarantee that all information is error-free. In the event that a product is listed with an incorrect price or description, we reserve the right to correct the error and either cancel the order (and issue a full refund) or contact you to confirm whether you would like to proceed with the correct information. We also reserve the right to discontinue any product at any time without prior notice.

Order placement and payment: When you place an order with Noellerao, you agree to provide accurate, complete, and up-to-date information (including your name, shipping address, billing address, and payment details). You are responsible for ensuring that this information is correct, as incorrect information may result in delays in delivery or order cancellation. All payments must be made in the currency specified on our website, and we accept major credit cards, debit cards, and other payment methods as indicated at checkout. By making a payment, you confirm that you are authorized to use the payment method and that the funds are available.

Intellectual property: All content on Noellerao’s website, including but not limited to images, text, logos, trademarks, product designs, and website layout, is the exclusive intellectual property of Noellerao. Unauthorized use, reproduction, distribution, modification, or display of any of this content is prohibited and may constitute a violation of Indonesian intellectual property laws. You may not use any of our content for commercial purposes without our explicit written permission.

Order cancellation and refusal: We reserve the right to cancel or refuse any order at our discretion, for any reason, including but not limited to: product unavailability, suspicious or fraudulent order activity, incorrect product information, or failure to provide accurate payment or shipping information. If we cancel your order, we will notify you via email and issue a full refund to the original payment method within 7–10 business days.

Governing law and disputes: These Terms of Service are governed by and construed in accordance with the laws of Indonesia. Any disputes arising out of or in connection with these terms, or your use of our website or services, shall be resolved through amicable negotiation first. If negotiation is not successful, the dispute shall be submitted to the competent courts in Indonesia for resolution.

Updates to terms: We may update or modify these Terms of Service at any time to reflect changes in laws, regulations, or our business practices. Any changes will be posted on this page, and your continued use of our website and services after the changes are posted will constitute your acceptance of the revised terms. We recommend checking this page periodically to stay informed of any updates.